Mixed feelings on this one. Found stale hours on more rows than I'd like. Bought it to support a rexel locations united states edition rollout in United States. Would consider buying again if a credit or refresh is offered for the bad rows.
Sorry to hear it didn't meet expectations, we want to get the bad rows credited and the file re-exported for you. Open a ticket via Help → Contact Support with the specific rows that bounced and we'll get a credit or fresh export to you within 24 hours.