Picked it up for cold outbound. Encoded UTF-8 with no character-set surprises in Excel. Bought it to support a hardee's restaurant locations rollout in United States. Minor cleanup needed but nothing major.
Appreciate the constructive note, the points you raised are on the refresh checklist for the next pull. If you want the gaps fixed sooner than the next refresh, open a support ticket and we'll spin a one-off pull.