Used it for a focused territory. Encoded UTF-8 with no character-set surprises in Excel. Bought it for our dermatologist doctor outreach in India. Connect rate could have been higher with cleaner mobile numbers.
Good to know what worked and what didn't, we hear you on the gaps — the next monthly refresh tightens those exact columns. Open a ticket via the Support tab and we'll prioritise the columns you flagged for the next refresh.