Honest reaction after a week of use: Encoded UTF-8 with no character-set surprises in Excel. Bought it as part of a wider cubesmart locations united states expansion into United States. Minor cleanup needed but nothing major.
Thanks for the detailed review, the email/LinkedIn coverage you mentioned is on our list for the next pass. If you want the gaps fixed sooner than the next refresh, open a support ticket and we'll spin a one-off pull.