Needed it for a fast launch. Encoded UTF-8 with no character-set surprises in Excel. Bought it to handle water damage restorations lead-gen for the Canada region. Will reconsider for the next refresh.
Appreciate the constructive note, we hear you on the gaps — the next monthly refresh tightens those exact columns. If you want the gaps fixed sooner than the next refresh, open a support ticket and we'll spin a one-off pull.