India's staffing + BPO layer is one of the country's largest employers combining formal staffing (TeamLease, Quess, ManpowerGroup), IT-BPO (Genpact, Accenture, Wipro BPS), Business Process Management (BPM), payroll outsourcing, and specialty workforce services. Aggregate market crossed ₹2.2 lakh crore in FY2025.
For B2B teams — HR-tech SaaS, background verification, payroll platforms, upskilling — the addressable universe requires staffing + BPO enumeration.
Overview
Market shape
Staffing: TeamLease, Quess Corp, ManpowerGroup, Randstad, Adecco, Kelly Services, Innovsource. BPO: Genpact, Accenture BPS, Wipro BPS, TCS BPO, HCL BServ, Concentrix, IBM Kyndryl, Sitel, Alorica. Payroll outsourcing: ADP, Ramco, PeopleStrong, GreytHR, Zoho Payroll. Security services: SIS, TOPS, G4S, Peregrine, Checkmate. Nursing bureaus + healthcare staffing: growing rapidly.
Who regulates what
- Ministry of Labour — labour codes, staffing regulations
- EPFO + ESIC — social security
- State labour departments — trade licensing
- Skill India + NSDC — skilling
Industries in this group
Sub-verticals we cover
Staffing agencies
General staffing, executive search, IT staffing, specialty staffing (retail, healthcare, BFSI).
BPO & BPM
Voice + non-voice BPO, KPO, LPO, BFSI BPO, healthcare BPO.
Payroll & HR outsourcing
Payroll processing, HR admin, benefits admin, statutory compliance.
Security services
SIS, TOPS, G4S, Peregrine, plus regional security agencies.
Specialty
Nursing bureaus, healthcare staffing, workforce-supply services, skilled-labour contractors, labour management, background verification.
How buyers use this data
How buyers use this dataset
- HR-tech SaaS: HRIS, HCM, and employee-experience platforms.
- Payroll SaaS: Automated payroll and compliance platforms.
- Background verification: BGV platforms.
- Upskilling: Corporate learning platforms.
- Recruitment platforms: Job boards + hiring platforms.
Pricing in India
Licensing & pricing
Priced dynamically. Regular / Extended tiers. Fields include firm name, address, city, state, phone, category, specialty, website. Monthly for top firms, quarterly for boutiques.
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Frequently asked questions
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Written in the voice of a Indian market analyst.
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